Things are just flat out difficult in my business right now. Interest rates are higher than they have been in the last 2 years and have increased faster than we have seen in some time. People are timid when it comes to leaving their recently refinanced 2.5% mortgage for a different house…
I had a customer treat me very unkindly this week. They didn’t like the fact that I told them they didn’t qualify yet for a home loan. They wanted me to approve them anyway when in reality they just didn’t have everything quite in order yet for me to do…
I’ve dealt with a few interesting customers over the last several weeks. After my teammate and I asked politely but firmly the 8th time for a document we needed less than a week before closing the family told me: “You just don’t want us to get into this house do you?”. The…
I’m trying a lot harder this year at my job. But what does trying harder really mean? In year one of my new career I worked a lot of hours. Since it was all so new to me it took me longer to do some of the common things a Loan Officer…
What drives you to do what you do everyday at work? Is it the thrill of being productive? The money? The thought of helping others? Or is it just a “job” and there is no motivation except for the fact that we all have to pay our bills so this is…
Friday was a good day for me. It felt very productive! I started out my day with a list of things to do. This may sound mundane to write about, but for some reason when I have a to do list at the start of the day it makes the…
Recently a co-worker and I disagreed on how we should proceed with a particular loan application that I had received. We discussed different options as to what to do and how to handle it, but we clearly were on two different pages when it came to what to do next. Nothing…
Lots of things are swirling around in the world today. Inflation, wars, Political decisions, the Pandemic – the state of our world can seem scary and difficult to navigate. Just going to work can be a welcomed change from it all, getting a chance to just do our job and…
We took a few days off and traveled out of town on vacation last week to New Orleans. Even though my wife has been there numerous times, I can’t remember the last time I have been and the kids have never been there… so we decided to go explore! We had…
I messed up a loan file this week and had to do the whole thing over. This may not sound like a big deal but it takes a whole lot of time to get everything set up correctly and ready to submit into the system so this was a huge…