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January 22, 2023

Revenue Lost

The last 12 months I have seen numerous folks at my company laid off as our business has been slowing down quite a bit. Ebbs and flows in the mortgage business are normal as everything is based on how much business is being generated, yet things have slowed down considerably due to inflation and the current state of the markets. The folks that have been laid off made sense to me from an organizational standpoint as they were all in operations and support and we just don’t have the volume to support them staying on. 

But last week they let go a key person in our region that directly affected our sales and it left me scratching my head.

This person’s help was not only critical to my learning and growing over the last several years but also helped countless others in our region.  She helped me get through difficult deals when it seemed we couldn’t get them done.  She was also one of the best at explaining how we could make things work, knew the guidelines better than anyone I know and always worked to help me succeed no matter what it took.

A Real Christian businessman has to take these types of losses with stride.  Even though this person’s role was critical to my business’s success, I had to take the high road when it came to voicing too much concern regarding her being gone. 

I am not happy about what they did!  Not only was she helpful to my business but she was a fellow sister in Christ and became a good friend that made an impact on me personally as well as many others in our region.

I let management know that this would directly affect my business and that I was not happy about it.  I wanted to say more, raise my voice and get very upset with them about it all, but over the course of my career I have learned it’s like when a referee makes a call in a sports game I don’t agree with, does me complaining or yelling and screaming about it ever make them change their minds?

The next time someone in your organization is let go and you are unhappy about it, consider voicing your opinion in a calm and respectful way.  Even though we may not like the decision that was made we still need to embody our faith in a manner that allows folks to ultimately know Who we represent.


“Fools give full vent to their rage, but the wise bring calm in the end.” Prov 29:11 (NIV)