It happened to me again this week.  Something that used to happen to me all the time several years ago when I had a different job…  Something that always makes me feel so bad and awful inside… Venom… was spewed… out on ME… by a customer… A customer… that felt…

What a terrible time. What a terrible day. Imagine this scenario:  You have been working on a project for some time.  No, how about a LONG time.  Something like at least 6 months.  It’s been so long you can’t even remember when you started it. A project that you know…

Are You for real?                   Did I really just say (or do) that? This is a question that I often ask myself.  …right after I put my foot in my mouth with my co-worker…  Or immediately following the time in that meeting that I spoke up and it was obvious that what…